Security Ranger III Guide de l'utilisateur Page 122

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TECHNICAL SUPPORT
Errors do not normally occur, so it is important to report all occurrences of error windows to Badger Meter Technical Support.
NOT: N Trouble Codes and/or information from any notes created in Comments Codes/Messages can be useful when
reporting a problem to Technical Support.
What to Report
Provide the following information if possible when contacting Technical Support:
The handheld screen that was active
The steps being performed at the time
Any entries that were made on the screen
The error message, including any error code and explanation that is shown
The current condition of the laptop
The Technical Support Specialist may request you to fax notes or other information to assist in the investigation.
Contact Badger Meter Technical Support by phone, email or fax
Phone: 800-876-3837
Email: TechSupport@BadgerMeter.com
Fax: 888-371-5982
ORION® Automated Meter Reading System for Trimble® Ranger 3
Page 122 February 2013
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